Privacy Policy

Bridging Heart and Business

Last updated: February, 2026

bridgingheartandbusiness (“we”, “us”, or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy laws.

This Privacy Policy applies to visitors, users, and customers (“you”) who access or use our website, services, products, programs, and communications (collectively, the “Services”).

By using our Services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

1. Personal Information We Collect

We may collect personal information in the following ways:

a. Information You Provide Directly

This may include:

Name
Email address
Phone number
Mailing address
Billing and payment information
Account or registration details
Information you submit through forms, surveys, or communications

Payment information is processed securely by third-party payment processors. We do not store full credit card details on our servers.

b. Information Collected Automatically

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Pages visited and time spent on pages
Referring website or source

This information is used for analytics, security, and performance improvements.

2. How We Use Personal Information

We use personal information for the following purposes:

To provide, operate, and improve our Services
To process transactions and deliver products or services
To communicate with you, including responding to inquiries
To send service-related or marketing communications (where consent has been provided)
To manage subscriptions, registrations, and accounts
To comply with legal and regulatory obligations

We limit the collection of personal information to what is necessary for identified purposes.

3. Consent

We obtain your consent before collecting, using, or disclosing your personal information, except where permitted or required by law.

Consent may be:

Express (e.g., subscribing to emails, checking a consent box)
Implied (e.g., providing information to complete a transaction)

You may withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us using the details provided below or by using unsubscribe links in our emails.

4. Email Communications (CASL Compliance)

We comply with Canada’s Anti-Spam Legislation (CASL).

If you opt in to receive emails from us, you may receive:

News, updates, educational content
Product or service information
Promotional messages

All marketing emails include:

Clear sender identification
A working unsubscribe mechanism

You may unsubscribe at any time, and your request will be honored promptly.

We do not sell or rent email addresses.

5. Disclosure of Personal Information

We do not sell, trade, or rent personal information.

We may disclose personal information only in the following circumstances:

To trusted service providers who assist us in operating our Services (e.g., hosting, email delivery, payment processing), under confidentiality obligations
When required by law, regulation, court order, or lawful government request
To protect the rights, property, or safety of bridgingheartandbusiness, our users, or others

Any third parties we work with are required to protect personal information and use it only for authorized purposes.

6. Third-Party Services and Cross-Border Transfers

We may use third-party tools and platforms such as:

Website hosting providers
Email marketing platforms
Analytics tools (e.g., Google Analytics)
Advertising and marketing platforms

Some of these service providers may store or process data outside of Canada. When personal information is transferred outside Canada, it may be subject to the laws of the foreign jurisdiction. We take reasonable steps to ensure appropriate safeguards are in place.

7. Cookies and Tracking Technologies

What Are Cookies

Cookies are small files placed on your device to help websites function properly and improve user experience.

How We Use Cookies

We may use cookies to:

Enable essential site functionality
Analyze website traffic and performance
Remember preferences
Improve content and user experience
Support marketing and analytics efforts

Types of Cookies We Use

Essential cookies: Necessary for the operation of the website
Analytics cookies: Help us understand how visitors use our site
Functionality cookies: Remember preferences and settings
Marketing cookies: Help deliver relevant advertising (where applicable)

Managing Cookies

You can manage or disable cookies through your browser settings. Disabling cookies may affect website functionality.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When personal information is no longer required, it is securely deleted or anonymized.

9. Access and Correction

You have the right to:

Request access to your personal information
Request corrections to inaccurate or incomplete information

Requests can be made by contacting us using the details below. We may require identity verification before responding.

10. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification.

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

11. Children’s Privacy

Our Services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from children. If we become aware that personal information of a minor has been collected, we will take steps to delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date. Continued use of our Services after changes constitutes acceptance of the updated policy.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Privacy Officer
bridgingheartandbusiness

Susan Crutcher